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Privacy Policy

What is this Privacy Policy for?

The policy sets out the different areas where user privacy is concerned
and outlines the obligations & requirements of the users, the website and website owners. Furthermore, the way this website processes, stores and protects user data and information will also be detailed within this policy.


The Website

This website and its owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies to all UK national laws and requirements for user privacy

Contact & Communication

Users contacting this website and/or its owners do so at their own discretion and provide any such personal details requested at their own risk.

This website and its owners use any information submitted to provide you with further information about the products / services they offer or to assist you in answering any questions or queries you may have submitted. This includes using your details to subscribe you to any email newsletter program the website operates but only if this was made clear to you and your express permission was granted when submitting any form to email process. Or whereby you the consumer have previously purchased from or enquired about purchasing from the company a product or service that the email newsletter relates to. This is by no means an entire list of your user rights in regard to receiving email marketing material. Your details are not passed on to any third parties.

Data

Your personal information is kept private and stored securely until a time it is no longer required. Processing of personal data will always be in accordance with regulations detailed in the General Data Protection Regulation (GDPR).

What is GDPR?

GDPR (General Data Protection Regulation) will replace the Data Protection Act 1998, which was brought into law as a way to implement the 1995 EU Data Protection Directive. GDPR seeks to give people more control over how organisations use their personal data, and to ensure that data protection law is almost identical across the EU. The GDPR deems that any data that can be used to identify an individual is classed as personal data. It includes genetic, mental, cultural, economic or social information. The GDPR also brings a new set of ‘digital rights’ for EU citizens to protect against the growing value of personal data in the digital economy. Organisations who fail to comply with GDPR regulations are subject to receive hefty penalties.

What counts as personal data under the GDPR?

The EU has expanded the definition of personal data to reflect the types of data organisations now collect about people, and online identifiers such as IP addresses now qualify as personal data. Other data such as economic, cultural or mental health information, are also considered personally identifiable information.

Pseudonymised personal data may also be subject to GDPR rules depending on how easy, or hard, it is to identify whose data it is. Anything that counted as personal data under the Data Protection Act also qualifies as personal data under the GDPR.

Your rights

• You can ask for access to your data, and Cracked Bean Roastery CIC must respond within one month.

• Cracked Bean Roastery CIC must be transparent about how we collect data, what we do with the data, and how we process this data.

• You have the right to access any information we hold, know why that data is being processed, how long it’s stored for, and who gets to see it.

• If this data is incorrect or incomplete, you can ask for it to be rectified.

• You have the right to ask for all or any part of this data, to be deleted if it is no longer necessary to the purpose for which it was collected.

• Should you wish for this data to be transferred elsewhere, Cracked Bean Roastery CIC must provide this information.

• You have the right to unsubscribe from our mailing list at any time, and can do so through your account.


We do and will…

• Use your data to contact you with regards to orders placed with us online, by mail, or telephone.

• Use your data to provide product status updates.

• Use your data to provide information regarding new products and offers.

• Utilise robust and secure data processing procedures to protect your privacy.

We don’t and won’t ever…

• Sell your data to third parties.

• Store your data unnecessarily.

• Bombard you with unnecessary communications.

• Every effort has been made to ensure a safe and secure form to email submission process, but we advise users using such form to email processes that they do so at their own risk.

Cookies

Use of Cookies

This website uses cookies to better the users experience while visiting the website. Where applicable this website uses a cookie control system allowing the user on their first visit to the website to allow or disallow the use of cookies on their computer or device. This complies with recent legislation requirements for websites to obtain explicit consent from users before leaving behind or reading files such as cookies on a user’s computer / device.

Cookies are small files saved to the user’s computer hard drive that track, save and store information about the user’s interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website.
Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors.

This website uses tracking software to monitor its visitors to better understand how they use it. This software is provided by Google Analytics which uses cookies to track visitor usage. The software will save a cookie to your computer’s hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information. You can read Google’s privacy policy here for further information [ http://www.google.com/privacy.html ].

Other cookies may be stored to your computer’s hard drive by external vendors when this website uses referral programs, sponsored links or adverts. Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer. No personal information is stored, saved or collected.

Our cookies help us:

  • Make our website work as you'd expect

  • Improve the speed/security of the site

  • Allow you to share pages with social networks like Facebook

  • Continuously improve our website for you

  • Make our marketing more efficient (ultimately helping us to offer the service we do at the price we do)

 

We do not use cookies to:

  • Collect any personally identifiable information (without your express permission)

  • Collect any sensitive information (without your express permission)

  • Pass data to advertising networks

  • Pass personally identifiable data to third parties

  • Pay sales commissions

You can learn more about all the cookies we use below

Granting us permission to use cookies

If the settings on your software that you are using to view this website (your browser) are adjusted to accept cookies we take this, and your continued use of our website, to mean that you are fine with this. Should you wish to remove or not use cookies from our site you can learn how to do this below, however doing so will likely mean that our site will not work as you would expect.

Website Function Cookies

Our own cookies

We use cookies to make our website work including:

  • n/a

There is no way to prevent these cookies being set other than to not use our site.

 

Third party functions

Our site, like most websites, includes functionality provided by third parties. A common example is an embedded YouTube video. Our site includes the following which use cookies:

Disabling these cookies will likely break the functions offered by these third parties

Social Website Cookies

So you can easily “Like” or share our content on the likes of Facebook and Twitter we have included sharing buttons on our site.

Cookies are set by:

  • n/a

The privacy implications on this will vary from social network to social network and will be dependent on the privacy settings you have chosen on these networks.

Anonymous Visitor Statistics Cookies

We use cookies to compile visitor statistics such as how many people have visited our website, what type of technology they are using (e.g. Mac or Windows which helps to identify when our site isn't working as it should for particular technologies), how long they spend on the site, what page they look at etc. This helps us to continuously improve our website. These so called “analytics” programs also tell us if , on an anonymous basis, how people reached this site (e.g. from a search engine) and whether they have been here before helping us to put more money into developing our services for you instead of marketing spend.

We use:

Turning Cookies Off

You can usually switch cookies off by adjusting your browser settings to stop it from accepting cookies (Learn how here). Doing so however will likely limit the functionality of our's and a large proportion of the world's websites as cookies are a standard part of most modern websites

It may be that you concerns around cookies relate to so called "spyware". Rather than switching off cookies in your browser you may find that anti-spyware software achieves the same objective by automatically deleting cookies considered to be invasive. Learn more about managing cookies with antispyware software.

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